Terms of service

Welcome to Klexo.in These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Account Terms

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (18 years of age in India) and are legally capable of entering into binding contracts.

  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • Security: You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage arising from your failure to protect your account information.

2. Pricing and Payment

  • Currency: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless stated otherwise.

  • Changes: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.

  • Payments: We accept major credit/debit cards, UPI, and net banking through secure third-party payment gateways. You agree to pay all charges at the prices then in effect for your purchases.

3. Product Descriptions

  • Accuracy: We strive to display the colors, features, and specifications of our products as accurately as possible. However, we do not guarantee that your computer monitor's display of any color will be completely accurate.

  • Errors: We do not warrant that product descriptions or other content on the site are error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

4. Order Acceptance

  • Right to Refuse: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • Cancellations: In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

5. Shipping and Delivery

  • Fulfillment: Because we utilize a dropshipping fulfillment model, products may be shipped directly from our third-party suppliers.

  • Timelines: Delivery times are estimates and commence from the date of shipping, rather than the date of order. We are not responsible for delays caused by customs, logistics partners, or unforeseen circumstances.

  • Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

6. Returns and Refunds

  • Policy: Returns and refunds are governed by our dedicated Shipping & Refund Policy.

  • Conditions: Generally, items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging.

  • Process: To start a return, you must contact us at Mrsingh6386@gmail.com. If your return is accepted, we will provide instructions on how and where to send your package.

7. Prohibited Uses

You are prohibited from using the site or its content: (a) For any unlawful purpose; (b) To solicit others to perform or participate in any unlawful acts; (c) To violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) To upload or transmit viruses or any other type of malicious code; (f) To collect or track the personal information of others.

8. Limitation of Liability

To the fullest extent permitted by law, Klexo, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind (including lost profits, lost revenue, or loss of data) arising from your use of our service or any products procured using our service, even if advised of their possibility.